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QUALITY ASSURANCE 

OEM Quality, Verified at Every Stage

In mining, component failure is not an inconvenience — it’s lost production.

Equip Mining Parts & Components embeds quality assurance into every step of manufacturing, inspection and delivery.

Every component supplied is verified, documented and warrantied.


ADVANCED MANUFACTURING

Quality Begins on the 

Factory Floor


EM Parts & Components is built on long-term partnerships with leading manufacturers based in the industrial heartlands of China and Vietnam; regions that already supply components to the world’s largest mining OEMs. These facilities are not generalist workshops. They are highly specialised operations with deep experience in heavy mining systems, precision hydraulics, drivetrain assemblies and high-duty-cycle components.

Rather than transactional sourcing, Equip Mining works with manufacturers that demonstrate:

  • Proven OEM-equivalent engineering capability

  • Mature quality-management systems

  • In-house testing, machining and process control

  • Full material, production and serial traceability

This manufacturing foundation ensures components are built correctly from the outset, where quality matters most.

Manufacturing standards include:

  Controlled metallurgy and heat treatment

  Precision machining and dimensional tolerance control

  ISO-aligned QA systems


FREIGHT COSTS BUILT INTO EVERY QUOTE

  OEM-Level Insight

Verification led by experts who have built and supported mining equipment at OEM level.

 Process Over Product

Quality assessed through engineering capability, testing regimes and production discipline.

 Built for Lifecycle Performance

Suppliers selected for consistent, repeatable performance across rebuild cycles.

EXPERT VERIFICATION

Through OEM Experience


EM Parts & Components does not rely on box-ticking inspections or superficial audits. Verification is driven by decades of real-world OEM and mining experience.

Our directors bring extensive global backgrounds in mining procurement, fleet support and OEM leadership, including senior roles within Komatsu and major fleet-support organisations across Asia-Pacific and the Americas. They have helped design, build, support and rebuild the very machines these components are fitted to, and understand exactly what OEM-quality means in practice.

That experience shapes how suppliers are selected and managed. EM’s leadership:

  • Personally and regularly visits manufacturing facilities

  • Engages directly with engineering, R&D and production teams

  • Reviews manufacturing processes, test regimes and continuous-improvement programs

  • Assesses capability based on engineering depth, not marketing claims

We focus on who builds the component, how it is engineered, and whether the factory has the systems, discipline and experience to deliver consistent OEM-standard output at scale.

Only manufacturers that meet these expectations become part of the EM supply network. Components are supplied warrantied, documented and traceable, delivering OEM-standard performance with significantly lower total cost, without compromising reliability.

  Meet our People 



WARRANTY, RETURNS & ACCOUNTABILITY

Built to Protect Uptime, 

Not Just Parts


All components are supplied with documented warranty coverage in accordance with Equip Mining’s Limited Warranty policy  .

  • Warranty periods are defined by operating hours or calendar time

  • Claims are assessed through a structured inspection and verification process

  • Approved remedies include repair, replacement or refund

Returns (outside warranty) are governed by strict condition, timeframe and eligibility criteria to protect supply integrity

      View Warranty Information 


Every Shipment includes:


  Warranty documentation

  QA certificates

  Compliance records

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